Last Updated — October 28, 2026
1. Introduction
Pelagia Scientific is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request a quote, book a discovery call, or engage our services.
Pelagia Scientific is based in Guelph, Ontario, Canada, and handles personal information in accordance with applicable privacy laws.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, email address, organization, and other details you provide.
- Inquiry and project information, including service requests, project descriptions, correspondence, and any documents you choose to share.
- Billing and transaction information necessary to manage quotes and invoices and to process payments.
- Pelagia Scientific respects your privacy and handles personal information in accordance with applicable Canadian privacy legislation. We collect technical information, including browser and device details and website usage data, through WordPress, Google Analytics, and other technologies used to operate, maintain, and improve our website. Our website forms are configured not to collect IP addresses or use cookie-based tracking.
3. How We Use Your Information
We use personal information to respond to inquiries, arrange discovery calls, prepare quotes, deliver our services, communicate with clients, process payments, maintain business and financial records, and improve our website and services. Where applicable, we also use technical and usage data to understand website traffic and evaluate website performance.
We do not sell personal information. We use it for the purposes described in this policy or for other purposes permitted under applicable law.
4. Cookies and Third-Party Services
Our website may use cookies and similar technologies to support website functionality, analyse website traffic, and improve user experience. These technologies may be used by WordPress, Google Analytics, and other services integrated into our website, depending on their configuration.
We may also use third-party service providers for contact forms, scheduling, email communications, document collaboration, file storage, payment processing, website hosting, and analytics. These providers may process personal information as necessary to deliver their services, subject to their applicable privacy policies and terms.
We take reasonable steps to select service providers and implement safeguards appropriate to the information involved. The use of cookies and similar technologies may depend on your browser settings and the configuration of the services we use.
5. Confidentiality of Client Materials
Pelagia Scientific recognizes that clients may share unpublished research, manuscripts, thesis chapters, proposals, datasets, and other confidential materials.
We use client materials only as necessary to assess and deliver the agreed services. We do not knowingly disclose confidential client materials to unrelated third parties except with appropriate authorization, when necessary to provide the agreed services, or when required or permitted by law.
Project-specific confidentiality requirements may be established in a separate written agreement.
6. Disclosure, Storage and Security
We may share information with service providers when reasonably necessary to operate our business and deliver our services, or when disclosure is otherwise permitted or required by law.
We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, loss, misuse or disclosure. Information may be processed or stored outside Ontario or Canada, depending on the services we use.
7. Retention and Your Choices
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, contractual and recordkeeping requirements.
Subject to applicable law, you may request access to or correction of the personal information we hold about you, or ask questions about how it is handled. Some requests may be subject to legal exceptions. To make a privacy-related request, please contact us using the details below.
8. Contact and Policy Updates
For questions or requests concerning this Privacy Policy, contact us here:
Pelagia ScientificGuelph, ON, Canada
We may update this Privacy Policy as our practices or legal requirements change. Revised versions will be posted on this page with an updated revision date.